IT Specialist


REPORT TO: IT System Administrator  

POSITION SUMMARY: Under minimal supervision, maintain computer systems, activities, functions, backup and communications systems. Responsibilities include design, maintain, company network, individual PCs, laboratory PCs, etc.


  • Maintain, design and/or modify the company network system to satisfy the company demand and needs.
  • Responsible for all daily system operations, maintenance, and data backups.
  • Responsible for the generation of GMP (Good Manufacturing Practices) documentation to support system IQ (Installation Qualification), OQ (Operation Qualification) and PQ (Performance Qualification).
  • Responsible for installation, documentation and connection of all new and existing PCs according to FDA guidelines.
  • Ensuring all PYRAMID systems are in compliance with 21 CFR part 11.
  • Responsible for installation and maintenance of all types of software.
  • Creating, maintaining and updating PYRAMID’s Network SOP, company policies and associated procedures.
  • Full and total control and tracking of all computer and instruments password.
  • Maintain and manage the company security system.
  • Issue new users accounts and access cards to new employees.
  • Responsible for responding and taking the proper steps toward system alarms.
  • Design, maintain and ensure audit trail systems are in place to satisfy regulator’s requirements.
  • Validate all new programs and software following the company quality system.
  • Responsible for maintaining and managing technical software such as building management systems, SCADA systems, laboratory software and other specific manufacturing software.
  • Ensuring all manufacturing and laboratory software backup is performed in a timely manner.
  • Responsible for maintaining telephone and voicemail systems.
  • Proficient in Microsoft Word, Excel, PowerPoint, and D base or other related software applications and able to perform both routine and advanced computer related tasks.
  • Perform other related duties and responsibilities as assigned.


  • Bachelor’s Degree in Information Technology, Computer Science or related field required.
  • Industry certifications a plus.
  • Excellent IT, communication, leadership and management skills.
  • Ability to fill multiple roles simultaneously.
  • Proven track record of maintaining IT structural integrity.
  • Experience in the Pharmaceutical environment a plus.

Job Type: Full-time

To apply for this position, please email your resume with cover letter to .