IT System Administrator

POSITION TITLE: IT System Administrator

JOB TYPE: Full-time.


We are looking for an IT System Administrator who can -under minimal supervision- maintain computer systems, activities, functions, backup and communications systems. Responsibilities include design, maintain, company network, individual PCs, laboratory PCs, etc.


  • Design and/or modify the company network system to satisfy the company demand and needs.
  • Responsible for all daily system operations, maintenance, and data backups.
  • Responsible for the generation of GMP (Good Manufacturing Practices) documentation to support system IQ (Installation Qualification), OQ (Operation Qualification) and PQ (Performance Qualification).
  • Responsible for installation, documentation and connection of all new and existing PCs according to FDA guidelines.
  • Ensures all PYRAMID systems are in compliance with 21 CFR part 11.
  • Solely responsible for installation and maintenance of all types of software.
  • Creating, maintaining and updating PYRAMID’s Network SOP, company policies and associated procedures.
  • Full and total control and tracking of all computer and instruments password
  • Maintain and manage the company security system.
  • Issue new users accounts and access cards to new employees.
  • Evaluate overall systems performance, workflow, procedures and recommend and/or implement changes and improvements as necessary with supervisor approval.
  • Responsible for preparation of a monthly report of systems status, changes and/or recommendations.
  • Responsible for responding and taking the proper steps toward system alarms.
  • Design, maintain and ensure audit trail systems are in place to satisfy regulator’s requirements.
  • Validate all new programs and software following the company quality system.
  • Responsible for maintaining and managing technical software such as building management systems, SCADA systems, laboratory software and other specific manufacturing software.
  • Ensures all manufacturing and laboratory software backup is performed in a timely manner.
  • Responsible for maintaining telephone and voicemail systems.
  • Proficient in Microsoft Word, Excel, PowerPoint, and D base or other related software applications and able to perform both routine and advanced computer related tasks.
  • Perform other related duties and responsibilities as assigned.


  • Bachelor’s degree in an IT related field or equivalent working experience in the Pharmaceutical industry or equivalent.
  • A minimum of five years of Systems Administration experience supporting servers, operating systems (primarily Windows), applications, storage and networking.
  • Detailed working knowledge of cGMP regulations preferred.
  • Experience and working knowledge of Microsoft Office Products (MS Office, Word, Excel, PowerPoint, Outlook, Visio, etc.)
  • Production or Laboratory knowledge preferred.
  • Follow Quality Systems and Processes to maintain systems in a validated GMP state.
  • Ability to acquire, through training and on the job experience, specialized knowledge in rapidly changing technology and applications.
  • Must support 24×7 manufacturing operations with off shift support on occasional on-site support during evenings or weekends.
  • Strong knowledge and experience in hardware/server support, maintenance and upgrade.
  • Strong knowledge of Windows Server administration including management of Domains.
  • Hands-on experience implementing and administrating Storage area networks and Cloud based solutions.
  • Excellent attention to detail.
  • Proven ability to handle confidential information with discretion.
  • Adaptable and quick to learn new processes and tools.
  • A track record of performance meeting targets and objectives.
  • Self-directed, goal-oriented and flexible, enjoys working in a fast-paced and at times challenging environment.
  • Ability to work cross-functionally and with a wide range of employees with different skill sets.
  • Strong organizational, interpersonal, and communication skills (written and verbal).

    To apply for this position, please email your resume with cover letter to .